How many kilowatts (kW) is a kilovolt-ampere (kVA)?
The most common generator power label on the market is kilowatts, especially European and American brands are almost all labeled as kilowatts, but the labels on Japanese units are almost all labeled as kVA, which may cause differences in units in use. Simply provide the conversion formula as 1 kilowatt = 0.8 kVA.
How many kW is the HP horsepower?
1HP is about 0.7456kW, and we will take it to the third decimal place when calculating, that is, 1HP is about 0.746kW. If anything is unclear, please contact us.
Generator type
The type is simply divided into open type and soundproof type, and we also have some customers with special needs, we also provide special models to meet customer needs.
What is Standby Power?
It refers to the maximum amount of electricity that the generator set can generate, generally refers to the amount of electricity that can be generated during overload operation. Overload execution is not allowed at any time, and only continuous execution is allowed within 12 hours and the cumulative amount cannot exceed 1 hour.
Ex: The rated power is 400KW, which means that the generator set can run continuously for about 12 hours with a load of 400KW. The standby power is generally 1.1 times of the rated power. The continuous time of the generator set according to the standby power load cannot exceed one hour. , then the standby power is 440KW, which means that the unit can load up to 440KW, but under the condition of 440KW load, it cannot exceed 1 hour continuously.
What is Prime Power?
It refers to the rated power output of the generator within 12 hours, when the generator is in the state of "just right", and the operating hours of the generator set are not limited. 10% overload capacity can run for 1 hour in 12 hours.
How do I know how many liters of diesel the generator needs per hour?
The fuel consumption information provided in the original technical data of the diesel engine must be based on the general indication unit is L/H, and the fuel consumption will also vary with the size of the load. If you are unclear, please contact us.
How to Choose a Diesel or Gasoline Generator?
Gasoline generators are generally only used for small and portable types. At present, our company only provides the maximum capacity up to 13kVA. When choosing diesel generators, general customers will consider the storage of fuel and the output capacity from 10 to 2500kVA, which is also the most common customer choice. The options to choose, if there is anything unclear, please contact us to discuss the selection of the applicable unit.
What is ATS?
The functions of the ATS automatic power switch are: 1. A power circuit switching device that switches the load line from one power source to another. 2. When encountering power failure or power failure, it can automatically start the backup generator to supply power; and when Taipower restores power, it will also automatically shut down the backup generator and restore the Taipower power supply to ensure that the equipment has a complete backup power system. ATS automatic transfer switches are widely used and are often used in emergency power supply systems in hospitals, banks, shops, telecommunications, buildings, military facilities and other places. ATS can also be used with diesel generator sets.
What should I do if the generator can't start?
What is the reason why the unit cannot start? You can contact us directly, our company will have professional personnel to solve the problem for you.
Why can't the generator stop?
The unit cannot be shut down. It may be due to mechanical factors or human factors. Due to the difference in the design, type and control system of the unit, you need to know what is the cause. You can contact us directly, and our company will have professional personnel to provide you solve the problem.

The following table shows the simple troubleshooting methods for general unit failures:

failure situation possible reason Solution
1. The engine cannot be started or is difficult to start Insufficient battery voltage Check whether the battery fluid is sufficient and whether the automatic charger works
Daily fuel tank switch not turned on Turn on the switch and drain the air in the oil line
There is air in the diesel line Air in the discharge line
Diesel filter clogged change filter
Loose control wiring or open circuit Check wiring
Autostart plate failure replacement or repair
Start subsidy relay failure replace
Starter motor failure Remove for testing or repair
Internal damage to the engine Please check with the original technician
governor failure Please check with the original technician
2. The engine cannot be stopped after starting Autostart plate failure replacement or repair
Loose control wiring or open circuit Check wiring
Engine governor failure Please check with the original technician
Engine stop solenoid switch failure replacement or repair
3. Insufficient engine horsepower Diesel system has air Check the diesel pipeline for leaks and tighten the screws
Diesel filter clogged change filter
Air filter clogged change filter
Diesel fuel is of poor quality or contains moisture replace
Insufficient rated speed (insufficient frequency) Corrected frequency value
Too much engine oil Check the oil and correct it if too much
Load has exceeded engine horsepower reduce load current
Fourth, the engine smoke is not normal Too much engine oil Check the oil and correct it if too much
Engine temperature is too low Wait until the engine temperature rises to normal before loading
Crankcase pressure too high Engine breather net blocked, clear it
load overload reduce load current
Diesel fuel is of poor quality or contains moisture Check and replace
Injector failure or carbon deposition Injector calibration
5. Abnormal engine sound Injector clogged Injector calibration
Incorrect valve clearance Adjust valve clearance
Inlet and exhaust steam leakage After inspection, lock the pipeline
Engine operating temperature is abnormal Check ambient ambient temperature and engine temperature
6. Engine water temperature is too high Insufficient cooling water Check the cooling water in the water tank
There is air in the cooling water pipe Air in the discharge line
Blocked radiator fins Remove debris and wash
Fan belt is broken or not tight enough replace or adjust
Blocked or twisted cooling water lines Update after checking or contact the original factory
Cooling water thermometer malfunction replace
broken fan replace
7. Engine oil pressure is too low Insufficient oil, not up to standard</p Add oil
Oil filter clogged replace
Engine temperature is too high Refer to Failure Scenario 6
Oil pump failure Contact the original factory
Oil pressure gauge failure replace
8. After the generator set is started, there is no AC output Power circuit breaker not turned on Open
AVR failure Contact the original factory
Diode fault in generator head replace
Instrument failure replace
9. The generator set cannot be started after a power failure Engine won't start Refer to failure case 1
The power outage time is too short (fake power outage) The power failure time is too short, and the generator does not start when the engine delay start time is not reached
ATS does not send a signal to start the generator ATS failure, repair
The remote control circuit between ATS and generator set is loose or disconnected Check wiring
10. The alternator is abnormal Voltage is too high Adjust the voltage adjustment knob
Voltage is too low Adjust the voltage adjustment knob
Voltage swing is unstable Adjust the "Stable Adjustment" of AVR
Load current is too high reduce load current
Capacitors on the load side turn off the capacitor
11. Abnormal shutdown of the generator set Low oil pressure shutdown Refer to failure case 5
High water temperature shutdown Refer to Failure Scenario 6
High (low) speed shutdown Check the engine frequency value and correct it
Overload shutdown reduce load current
Overcurrent shutdown reduce load current
High (low) voltage shutdown Refer to Failure Scenario 10
Battery high (low) voltage warning Check the charger and battery

WARNING: Start the machine only when it is safe to do so; do not attempt to start the machine when you know it is unsafe.

What should be paid attention to in terms of environment and space when purchasing generator sets?

The generator installation location is easily divided into two types: indoor and outdoor.

Indoor type case field-

  1. Generally, an open generator set design is adopted (no soundproof outer box), so the future maintenance space is relatively sufficient.
  2. The entrance and exit must not be blocked by debris, and the interior space of the computer room must be kept clean.
  3. The height of the generator base should be designed to avoid flooding, and ensure that the generator will not be flooded and damp.

Outdoor case field-

  1. Pay attention to the open space distance of the maintenance door around the generator set, and do not cause the installation site to cause the maintenance door to fail to open.
  2. Because the generator engine, alternator head and control box cannot be exposed to rain, if it is to be installed outdoors, a soundproof outer box must be provided, and the soundproof outer box must also be designed with a drainage system.
  3. The height of the generator base should be designed to avoid flooding, and ensure that the generator will not be flooded and damp.

If there is anything unclear, please contact us and we will send professionals to the site for assessment and planning.
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What should be paid attention to in the fuel and fuel tank settings?

The following features should be paid attention to for both indoor type and outdoor type:

  1. The capacity of the fuel tank must be designed not to be larger than 1000 liters. If it is larger than 1000 liters, it must be reported to the fire department.
  2. According to fire regulations, the fuel tank must be equipped with an overflow dike and a residual oil pit that comply with the regulations.
  3. It is recommended to install an oil-water separator to ensure that the stored water in the diesel tank will flow into the engine room and cause damage to the engine.